Terms and Conditions
§ 1 Scope
These Terms and Conditions apply to the use of the platform "famband" (available at famband.io), operated by Aaron Pollvogt, Hildastraße 18, 77654 Offenburg, Germany (hereinafter "Operator").
By registering and using famband, the user accepts these Terms and Conditions in the version valid at the time of registration.
§ 2 Subject Matter
famband provides a web-based platform with the following features:
- Creation and management of digital family trees
- AI-powered image generation based on uploaded photos
- Export and import of family tree data (GEDCOM format)
- Optional print service for family trees and portrait images
AI image generation and certain other features are paid and billed on a usage basis through Stripe.
§ 3 Registration and User Account
A user account is required for use. Registration is done via email and password or through OAuth login (Google, Apple, Facebook).
The user is obligated to provide accurate information and to keep their login credentials confidential. The user is responsible for all actions taken under their account.
Use is reserved for natural persons aged 16 and older. For users under 18, the consent of a legal guardian is required.
§ 4 Payments and usage-based billing
Paid services (e.g. AI image generation, profile sketch, photo restoration, additional family trees) are billed based on actual use. Users add a payment method with Stripe.
Per-use prices are shown on the pricing page. All prices are in Euro (EUR). As a small business under § 19 UStG (German VAT law), VAT is not shown on invoices.
Stripe processes payment data on its own responsibility. The Operator does not store full card or bank details.
Billing cadence (e.g. aggregation, billing period) follows Stripe’s applicable terms and the prices shown in the product.
Obvious billing or system errors will be corrected by the Operator after review.
§ 5 AI Image Generation
AI image generation uses external service providers (xAI Corp., Grok Image). Uploaded photos are transmitted to and processed by these services.
The Operator makes no guarantee regarding the quality, resemblance, or suitability of generated images. AI-generated images may contain inaccuracies or artifacts.
The user warrants that they hold the necessary rights to the uploaded photos and that the depicted persons (or their legal guardians) consent to the use for AI image generation.
The Operator reserves the right to block content that violates applicable law, third-party rights, or the policies of the AI providers.
§ 6 Usage Rights
All rights to content uploaded by the user (photos, family tree data) remain with the user. The Operator receives a simple, non-transferable right of use insofar as this is necessary to provide the service.
For AI-generated images, the Operator grants the user an unlimited, non-exclusive right of use for private and non-commercial purposes. Commercial use of generated images requires prior written consent.
The platform, its design, code, and content are protected by copyright and may not be reproduced or distributed without the Operator's consent.
§ 7 User Obligations
The user agrees to:
- Not upload any illegal, offensive, or violence-glorifying content
- Not upload photos of persons without their consent
- Not use images of minors for inappropriate purposes
- Not misuse, overload, or technically manipulate the platform
- Not share login credentials with third parties
In case of violations of these obligations, the Operator may suspend or permanently delete the user account without entitlement to refund of usage fees already incurred, where permitted by law.
§ 8 Availability
The Operator strives for uninterrupted availability of the platform but does not guarantee any specific availability or accessibility.
Maintenance work, updates, and technical disruptions may lead to temporary restrictions. For planned maintenance, the Operator will inform users in advance where possible.
§ 9 Liability
The Operator is fully liable for damages resulting from injury to life, body, or health, as well as in cases of intent and gross negligence.
In cases of slight negligence, the Operator is only liable for breach of material contractual obligations (cardinal obligations) and limited to the foreseeable, contract-typical damage.
Liability for AI-generated content is excluded to the extent permitted by law. The Operator is not liable for the accuracy, completeness, or suitability of AI results.
§ 10 Right of Withdrawal
Consumers generally have a 14-day right of withdrawal pursuant to § 355 BGB (German Civil Code).
The right of withdrawal expires for digital content (e.g. AI-generated images) when the user has expressly agreed that performance may begin before the withdrawal period ends and acknowledges losing the right of withdrawal (§ 356(5) BGB).
By starting a paid AI feature with a payment method on file, the user agrees to immediate performance and acknowledges that the right of withdrawal may expire once performance is complete.
§ 11 Termination and Account Deletion
The user can delete their account at any time via the settings page. Upon account deletion, all personal data, family trees, photos, and generated images are irrevocably deleted.
Outstanding usage charges remain due until fully settled, where permitted by law.
The Operator may terminate a user's account with immediate effect in case of serious violations of these Terms.
§ 12 Data Protection
The processing of personal data is governed by our Privacy Policy, available at famband.io/data-protection, which is an integral part of these Terms and Conditions.
§ 13 Changes to Terms
The Operator reserves the right to amend these Terms with reasonable advance notice. Users will be notified of changes by email or by a notice on the platform.
If the user does not object to the amended Terms within 30 days of receiving the amendment notice, the amended Terms shall be deemed accepted. The Operator will inform the user of the significance of this deadline in the amendment notice.
§ 14 Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction for all disputes is Offenburg, to the extent permitted by law.
Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. Instead of the invalid provision, that valid provision shall be deemed agreed which comes closest to the economic purpose of the invalid provision.
Last updated: 11.04.2026